电话口语 备考手册

Hello, teacher! Thank you for calling. My name is Li Weiyi, a sophomore at Jilin International Studies University, in northeast China. I'm majoring in Japanese, in a special experimental class for Japanese, English and Korean. Although my major is Japanese, English is really important to me, because our program trains us to use three languages. That's one big reason I joined this Summer Work and Travel program — I want to improve my spoken English in a real English environment and experience American culture in person. I'm from Taiyuan, Shanxi Province — a city famous for noodles and vinegar. In my free time, I like traveling and swimming. I'm an open-minded and easy-going person, and I get along well with my classmates. I know the job will be a basic, entry-level position, and I'm totally OK with that. I'll follow the rules, work hard, and see it as a great chance to grow up. Thank you!

语速放慢，60–75 秒说完。「日英韩三语实验班」是全场记忆点；结尾主动表态接受基础岗位，考官印象分大增。

开场固定句：Hello, teacher! Thank you for calling.

I'm majoring in Japanese at Jilin International Studies University. To be exact, I'm in an experimental class that trains students in three languages: Japanese, English and Korean. I chose this major because I've been interested in languages and international communication since high school, and our university has a really good language environment. As for the future, after graduation I hope to work in an international company that uses Japanese and English — maybe in trade or cultural exchange — or continue my master's degree. So this program means a lot to me: it can improve my English and make me more independent before I start my career.

专业 → 选它的原因 → 毕业规划，三段式；结尾把话题拉回 SWT 项目。

记忆点：experimental class for Japanese, English and Korean

I'm from Taiyuan, the capital of Shanxi Province in northern China. It's a city with more than 2,500 years of history. Taiyuan is famous for its vinegar and noodles — we have hundreds of kinds of noodles, and Shanxi people eat them every day. If you visit, I recommend Jinci Temple and the Shanxi Museum, where you can learn about the history of the Jin State. My city used to be a coal-energy center, but now it's becoming greener and more modern. I love my hometown, especially the food.

考官提示过「说特色，不要泛泛而谈」：地名＋一个具体食物或景点＋一句变化，胜过空说 beautiful city。

素材：vinegar & noodles · Jinci Temple · Shanxi Museum

Yes, I love traveling. I have been to 【换成你真实去过的城市】. My favorite is Xi'an, because it was the capital of thirteen dynasties. I visited the Terracotta Warriors there, and riding a bike on the ancient city wall at sunset was amazing. Traveling makes me open-minded and helps me understand different cultures. That's also part of why I want to join this program — I see America as my next big journey, but this time with a job and a real cultural exchange.

收尾又拉回项目：「美国是我的下一站」，形成闭环。城市务必换成真实去过的。

句式：Traveling makes me open-minded.

挂科不可怕，可怕的是没有反思。公式＝承认＋原因＋改进行动＋收获。考官可能追问，绝不撒谎。

I have several hobbies. My favorite is swimming — I swim twice a week. It keeps me healthy and helps me relax after study. I also like traveling; visiting new places is the best way to learn the real world outside textbooks. Hobbies make my life colorful and help me make friends easily.

报名表填了会游泳——游泳是最好的答案，顺带暗示安全意识好。第二爱好留一个可展开的。

三选一，选最自然的那个；名字的故事比名字本身更加分。

有真实经历就讲真实经历；没有就诚实承认＋校内活动补充＋「正因如此更想要这份工作」。

Three reasons. First, language — English is part of my study every day, but I want real, living English, and the best classroom is a real American workplace. Second, culture — SWT is an official cultural exchange program of the US State Department, and I'd love to experience American culture in person, not just from movies. Third, growth — working in a totally new environment will make me more independent and brave. For me, the money is not the main point; the experience is.

三个理由排比；「the experience is」收尾点题，绝不让考官觉得你是去赚钱的。

金句：The experience matters more than the money.

My understanding is: SWT — Summer Work and Travel — is a cultural exchange program under the US State Department, for university students from all over the world. We get a J-1 visa, work in entry-level positions, mostly in the service industry, for about three months in the summer, and after finishing the work part, we can travel inside the US within the legal time. I know the jobs are basic and not easy — like housekeeping or food service — and we can't choose the exact company or city. But that's fine, because the real purpose is cultural exchange: to experience American life, improve my English, and share what I learn when I come back.

必考且最容易露馅。三个关键词必须出现：cultural exchange（文化交流）、J-1 visa、entry-level basic jobs（基础岗位）。绝不能说成「去赚钱」或「去玩」。

三关键词：cultural exchange · J-1 visa · entry-level jobs

To me, America is a young but diverse country — people from all over the world live there, so you can experience many cultures in one place. I also know it for its beautiful national parks, like Yellowstone and the Grand Canyon. My favorite city is New York — the Statue of Liberty, Times Square, Central Park, and so many great museums. But honestly, I'm open to any city — every place has its own charm, and I'll accept the program's arrangement. For me, the experience matters more than the location.

红线：岗位和地点原则上不能挑。可以说偏好，但必须补上最后两句「我服从安排」，跳过这句是最大扣分点。

必补句：I'm open to any city — I'll accept the program's arrangement.

First, I will stay calm — it happens a lot in travel. Then, three steps. Step one, go to the airline counter right away and rebook the earliest possible flight. Step two, use the airport WiFi to send my new itinerary to my American employer, the sponsor, and my project teachers in China, and tell them I may arrive late for check-in or housing. Step three, call my parents and my teacher in China to let them know I'm safe. I'll also keep all the receipts and documents, in case I need proof for the airline or insurance.

顺序很重要：航空公司改签 → 通知雇主 / sponsor / 项目老师 → 通知家长。说出 itinerary（行程单）会加分。

框架：Stay calm → 航空公司 → 通知 → 凭据

When things go wrong, I stay positive first, because panic never solves anything. Then I ask myself: what exactly is the problem, and who can help me most directly — maybe my manager, the landlord, the sponsor, or my teachers. I believe communication is the key to most problems. After solving it, I think about what I learned. Difficulties are normal in a new country, and they make me grow faster than easy days.

万能框架本身就是答案：冷静 → 找最直接的解决人 → 沟通 → 成长。

金句：I believe communication is the key.

I will miss them, of course — it's my first time away for so long. But three or four months is short compared with what I can learn. And nowadays technology makes it easy: we can video-chat anytime — a twelve-hour time difference just means I call them in my morning, their evening. More importantly, my parents support me; they hope I become more independent. I see it as training for my future: one day I will live on my own anyway, and this program is a safe and valuable start.

想家要承认，但落点在成长：科技拉近距离＋父母支持＋独立训练。

I won't take it too personally at first. Maybe they are just busy, or shy, or it's a cultural difference — in some workplaces people don't smile a lot, but that doesn't mean they are unfriendly. I'll be polite and positive every day, learn the rules fast, and try to help. Small talk helps, too, like "How was your weekend?" If it still really affects my work, I'll talk to them sincerely or ask my manager for advice. I believe most problems between people come from misunderstanding, and honest communication can fix them.

一定要提 cultural difference——很多问题源于文化差异，这是考官最想听到的词。

关键词：cultural difference · misunderstanding · honest communication

First, don't panic, and don't leave the airport with strangers. I'll find WiFi or a phone and contact my employer and the sponsor right away — maybe they're just late, or we misunderstood the time. While waiting, I'll stay in a safe public place, like the information desk. If my employer confirms nobody can come, I'll ask for the exact address of my housing, take an official taxi there, and keep the receipt. I'll also keep my parents and teachers informed. The key is: stay safe, keep communicating, and confirm everything before I move.

安全第一：不跟陌生人走、待在公共区域、一切确认后再移动。

框架：Stay safe → 联系雇主/sponsor → 确认地址 → 官方出租车＋收据

No, I won't. The food belongs to the company, and taking it without permission is not right — it may even be treated as stealing, and I could lose my job, which would break my program. If a colleague suggests it, I'll politely refuse — I won't judge them, but I'll keep my own hands clean. If I have questions, I'll ask my manager what the company policy is. Rules and honesty first — a small advantage is never worth my record.

态度干脆：不拿。诚信与规则优先，小小的便宜不值得赌上项目记录。

金句：Rules and honesty first.

That's a tricky one, and for me the key is the dates. My school vacation and my legal work period end on September 15th. So if my boss wants me back on September 10th, that's still within my contract — I would love to help him, so I'll adjust my travel plan and come back. But if it goes beyond September 15th, I'm sorry, I really can't, because working after my program's end date is against US law and would seriously affect my visa record. I'll explain this politely to my boss — I believe an honest "why" is better than a fake "yes".

必考级重要题，抓住 9 月 15 日这条线（放假证明截止日）：线内愿意回、线外坚决拒绝并说明法律原因。数字说清楚：September the fifteenth。

红线数字：September 15th，此后工作违法、毁签证记录

First, I'll call the police and get a police report — I need it for everything else. Then I'll contact my sponsor immediately; they will guide me. If it's my passport, I'll go to the Chinese Embassy for a new travel document, and the DS-2019 form can be reissued by its issuing agency. I always keep copies of my passport and DS-2019 in my email, so that makes things easier. I'll also protect my bank cards, and tell my employer in case I'm late for work.

链条：报警拿报告 → 联系 sponsor → 使馆补护照 / 补办 DS-2019。平时护照和 DS-2019 的复印件存邮箱。

I won't just complain. First, I'll talk to my employer sincerely and ask if there are extra shifts I can take. I'll also manage my budget and cut unnecessary spending. If my work hours are seriously fewer than promised, I'll contact the sponsor for help — that's what they are for. Stay calm and solve it step by step.

不抱怨：先自己沟通雇主争取班次＋管好预算；工时严重不足才找 sponsor。

First, stay calm and ask the reason politely — maybe it's a misunderstanding I can fix. If the decision is final, I'll contact the sponsor and my project teachers right away, because finding a new legal position is their job, and I must never work illegally, not even for one day. If it was my mistake, I'll admit it and learn from it. One door closed doesn't mean the journey is over.

指导文件标注「这个问题很重要」。冷静问原因 → 立刻联系 sponsor 和老师 → 绝不非法工作哪怕一天。

金句：One door closed doesn't mean the journey is over.